When We Can't Supply Glasses or Lenses
Prescription Eyewear, Reglazing & Frame Suitability Information
At Ilkeston Factory Specs, we always aim to help customers with prescription glasses, replacement lenses, reglazing services, and designer eyewear wherever possible.
However, there are some situations where we may be unable to supply lenses, reglaze frames, or complete certain optical work safely and professionally.
This page explains the most common reasons.
When We May Be Unable to Reglaze Frames
Our reglazing service allows customers to replace lenses in existing glasses frames. However, some frames may not be suitable for relensing.
This can include:
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Older frames with weakened materials
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Damaged or cracked frames
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Extremely fragile frames
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Frames with excessive wear
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Certain rimless or specialist frame designs
During lens removal and fitting, older frames can occasionally break due to age or material condition.
If we believe there is a significant risk, we may advise against proceeding.
Prescription Limitations
Some prescriptions may not be suitable for certain frame styles or lens types.
This may apply where:
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Lenses would become excessively thick
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Frame dimensions are unsuitable
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Lens availability is limited
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Prescription requirements exceed manufacturer recommendations
Our team will always explain available alternatives where possible.
Lens Availability & Manufacturer Restrictions
Occasionally, specific lenses, coatings, or frame parts may become unavailable from suppliers or manufacturers.
This can affect:
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Older frame models
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Discontinued designer collections
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Specialist prescription lenses
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Certain tint or coating options
Where possible, we will recommend suitable alternatives.
Safety & Professional Standards
As independent optical suppliers, we prioritise:
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Eye safety
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Lens accuracy
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Proper fitting standards
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Product quality
If we believe a requested product or service may not provide safe or suitable results, we may decline the work in the customer’s best interests.
Same-Day Glasses Availability
Many prescriptions can be completed using our same-day glasses service.
However, same-day availability may depend on:
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Prescription strength
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Lens type
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Frame choice
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Lens coatings or specialist requirements
Our team will always advise expected timescales before work begins.
Why Customers Choose Ilkeston Factory Specs
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Independent opticians established since 1991
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Onsite optical laboratory
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Same-day glasses available on many prescriptions
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Expert reglazing and lens fitting
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Extra large & small glasses available - see our glasses size guide
We are committed to providing honest advice and professional optical services.
Serving Ilkeston, Derby & Nottingham
We regularly help customers from:
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Ilkeston
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Derby
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Nottingham
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Leicester
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Surrounding East Midlands areas
Whether you need:
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same-day prescription glasses
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reglazing services
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designer eyewear
— our experienced team will always advise the best available options.
Frequently Asked Questions
Can all glasses frames be reglazed?
No — some older or fragile frames may not be suitable for replacement lenses.
Can all prescriptions be made the same day?
Not always. Same-day availability depends on the prescription and lens requirements.
What if my frame is discontinued?
We may still be able to replace lenses or recommend suitable alternatives depending on availability.
Will you advise me before starting work?
Yes — we will always explain any limitations, risks, or suitability concerns beforehand.
Need Advice About Your Glasses?
If you are unsure whether your frames, prescription, or lenses are suitable, visit Ilkeston Factory Specs for expert advice.
👉 Bring your glasses in-store
👉 Speak to our experienced optical team
👉 Get honest recommendations and professional guidance