Q: Do you do Eye tests ?
A: No, we are optical laboratory in Derbyshire and optical manufacturers with a prestige eyewear boutique store. We make glasses for opticians and can offer a wide range of eyewear to you too. You should bring along your eye glasses prescription.
Q: Are you long established ?
A: Good question. Currently we are in our 32nd year of business. We have the know how you need !
Q: Do I need to book an appointment to visit ?
A: You can book a free visit to our boutique glasses store and have the store to yourself. You can book here online. If you don't want to book an appointment that's fine, you can come at your own convenience although sometimes there will be a wait.
Q: Do you have trained knowledgeable staff to help me instore ?
A: Our glasses dispensing staff are very experienced in selling glasses made to all types of prescriptions and have worked for us for over 10 years or more. We also have trained qualified technicians available who make glasses onsite and who can answer any technical questions you may have. Our Senior technician and owner has been making glasses for over 32 years and is always available.
Q: What range of glasses do you stock instore ?
A: We have one of the biggest ranges of glasses, frame styles and lenses, in the area. We currently stock over 2500 styles ranging from budget to high end luxury and designer glasses, and are authorised stockists of all our glasses and brands. We sell high quality products and brands in every shape and colour you can imagine and pride ourselves on finding you just the right pair of glasses to suit. We sell a huge range of glasses you won't easily find elsewhere at affordable prices.
Q: Are your glasses up to date ?
A: All our glasses instore are the latest styles with full authorisation from the manufacturers and brand owners. We don't sell discontinued or old glasses styles.
Q: Are your glasses lenses any good ?
A: We supply many types of branded lenses as well as our own house brands all made to the relevant British Industry standards with over 32 years experience, care and skill.
We supply single vision, bifocal, office readers and varifocal lenses with all coatings needed as well as many other more unusual lenses including ultra thin and glass lenses.
Q: Do you offer guarantee's ?
A: Yes we offer guarantee's with glasses frames and lenses. You can ask instore or read further on our guarantee's here on this website.
Q: How does your 1 hour service work ?
A: We make some glasses up while you wait. We can supply most standard prescriptions with single vision lenses without extra coatings while you wait. You can pre order varifocal and coated lenses and we can have them waiting for you already made up ready to cut into shape to your glasses frame or one of our frames while you wait. You should order these lenses in advance online and wait for our email letting you know they have been prepared and you can call into store at your next convenience to have them fitted. You can also send your frames to us in the post and we'll fit lenses and return them in the post. Alternatively you can come to store and discuss your requirements without obligation.
Q: What are your prices like ?
A: We offer very competitive pricing on all our frames and lenses compared to high street opticians. Our customers tell us our Designer eyewear is often a better price than the chain and multiple and independent opticians they have used in the past.
Q: Do you match internet priced glasses ?
A: As we are not an online business with a different cost base we often don't match online priced glasses but we are not much more expensive and offer much more. We are available to offer our experience and advice when buying our glasses as well as to maintain and service the glasses throughout your ownership . We fit your glasses on collection and can refit them as many times as you need over their lifetime, and of course, you can try our glasses on before you buy them to make sure they are right for you.
You won't get this free ongoing service with a simple online purchase and it will prove invaluable. Remember, our glasses are current stock, not old or discontinued glasses supplied to us directly by the brand owners like Luxottica, Marchon, DeRigo, Marcolin, Rodenstock etc and you can be sure to get genuine products and exactly what you have ordered.
Q: My frame has broken can you replace it with a new one ?
A: Yes we can, we can reshape and fit your own lenses into one of our new frames while you wait instore or online.
Q: Can you put new prescription lenses into my own glasses frame ?
A: Yes we can, just bring in your frames or send them in the post and we will fit your new prescription lenses into it .
Q: Do you tint glasses lenses ?
A: Yes, we offer almost any colour tinting for spectacle lenses as well as anti glare coatings in blue or green and also react to light photochromic lenses.
Q: Do you source glasses frames ?
A: We don't offer this service because we stock current authorised products instore. Generally products bought some time ago or found online are discontinued and ultimately can't be sourced.