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Glasses Repairs

glasses repairs

Please Note:

We offer repairs to products purchased from Ilkeston Factory Specs.

We offer 6 months free service and parts from order date with unbranded glasses that have failed due to a manufacturing fault. 

We offer 12 months free service and parts from order date with Designer glasses that have failed due to a manufacturing fault bought from our high street or online store.

This does not include or cover wear and tear, misuse or accidental damage.

We should be notified immediately if a fault occurs for our guarantee to be valid as we can't guarantee historic faults if you have continued to wear the product.

 

Our Free Service and Guarantee covers:

Free replacement Nose pads 
Free missing Screws
Free semi rimless nylons replaced 

Free frame refitting
Free frame polishing and waxing

Free frame reshaping

 

Our Guarantee doesn't cover:

Accidental frame damage

Accidental lens damage (particularly to rimless or semi rimless glasses)

Misuse

Wear and tear

Stretched frames

Reactions (skin or products) to frame parts, pads, metals, plastics or paints

Damage not due to an obvious manufacturers fault from purchase.
 

We don't solder frames but can reframe 
We don't replace broken spring loaded arms but offer
reframe service
We don't remove scratches on lenses or replace damaged coatings but can replace just lenses.

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